📦 Shipping & Delivery Policy

Last updated: [July, 2025]

At ZALCEN, we are committed to delivering your order as quickly and safely as possible. Below you’ll find all the key information about our global shipping services.

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🌍 Shipping Coverage — We Ship Worldwide

We proudly offer worldwide shipping to our customers, including Europe, the United Kingdom, North America, and beyond. Wherever you are, we’ll get your fashion delivered.

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⏱️ Estimated Delivery Time

Our standard delivery times range from:

• 8 to 15 business days (on average)

• Shipping times may vary slightly depending on the destination country, local customs processes, and demand periods (such as holidays or sales).

Please note: Processing time before dispatch may take 1–3 business days.

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✈️ Shipping Method & Carriers

Orders are shipped directly from our international fulfillment partners in Asia, using reliable global logistics providers such as:

- Yanwen
- 4PX
- CJ Packet
- Cainiao

Or similar third-party logistics platforms

These allow us to keep delivery affordable while still ensuring tracking and security.

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📦 Order Tracking

Every order includes real-time tracking, which you’ll receive by email once your item has been dispatched.
You can also track your order at any time using the “Track Your Order” page on our website.

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💲 Shipping Costs

We offer free shipping on most orders, unless otherwise stated at checkout. If any shipping fees apply to specific items or regions, they will be clearly shown during your purchase.

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⚠️ Customs, Duties & Import Taxes

Some countries may charge customs duties or taxes upon arrival. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

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📩 Questions or Issues?

If you experience any shipping delays or problems with your order, please contact our customer support at:

contact@zalcen.com